The Raleigh/Durham area was actually pretty nice, what I could see of it. As usual, my plane out was late, so I didn't get in until almost midnight. The customer was in an old tobacco warehouse converted into an office building. It was very nice. It was also conveniently located right across the street from the Durham baseball field, and they'd cut windows into the breakroom with a perfect view of the ball field. We had a good meeting (I was there all day), and I got home around 1:15 a.m. PST, which was after 4:00 a.m. Durham time, making for a 21-hour work day.
Unfortunately, I had to fly United, which is a good airline except for one thing, which infuriates me every time I get on one of their airplanes. The coach section has seats in the front half with reasonable leg room, which is reserved for frequent flyers, and seats in the back half that have so little leg room that if the person in front puts back their seat, the seat digs into my knees. I always get sent to the back of the bus, er, airplane. This is no way to attract new customers and make them feel welcome. The single thing that matters most to me is that I have sufficient leg room on an airplane, which is why I fly American whenever I can.
Unfortunately, I had to fly United, which is a good airline except for one thing, which infuriates me every time I get on one of their airplanes. The coach section has seats in the front half with reasonable leg room, which is reserved for frequent flyers, and seats in the back half that have so little leg room that if the person in front puts back their seat, the seat digs into my knees. I always get sent to the back of the bus, er, airplane. This is no way to attract new customers and make them feel welcome. The single thing that matters most to me is that I have sufficient leg room on an airplane, which is why I fly American whenever I can.